Terms & Conditions

Welcome to we33 ("the Platform", "we", "us", "our"), accessible at we33.cam. These Terms & Conditions ("Agreement", "T&C") constitute a legally binding contract between you ("User", "you", "your") and we33 in respect of your access to and use of the Platform, including all betting, gaming, information and support services made available therein.

By accessing we33.cam, creating an account, placing a wager, participating in any promotion or otherwise using any feature of the Platform, you confirm that you have read, understood and agree to be bound by this Agreement in its entirety, together with our Privacy Policy, Responsible Gambling Policy and any other supplementary policies published on this Platform from time to time.

If you do not agree to any part of this Agreement, you must immediately cease using the Platform and close your account. We reserve the right to amend this Agreement at any time. Continued use of the Platform following the publication of any amendment constitutes your acceptance of the revised terms.

For the purposes of this Agreement, the following definitions apply:

To be eligible to register for and maintain an account on the Platform, you must satisfy all of the following requirements at the time of registration and on an ongoing basis throughout the duration of your account:

• You must be at least 18 years of age, or the higher minimum age required by the operator's license jurisdiction, whichever is greater.
• You must be a natural person of legal capacity capable of entering into binding legal agreements.
• You must not be a resident of or physically located in a jurisdiction where online gambling is prohibited under applicable law, including but not limited to any jurisdiction where the Platform holds no valid operating license.
• You must not be self-excluded from the Platform or any partner platform under an active exclusion order.
• You must register only one Account. Duplicate, multiple or shared accounts are strictly prohibited.
• You must not hold an Account on behalf of any third party. Accounts are strictly personal.
• You must not be an employee, officer, director, contractor, agent or close family member of any such person associated with we33 or its technology, payment or content partners.

Registration on the Platform requires you to provide accurate, complete and current personal information, including your full legal name, date of birth, residential address, email address and contact number. You agree that all information provided at registration and subsequently is truthful and not misleading.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login credentials with any third party. Any activity conducted through your account — whether authorised by you or not — is your sole responsibility unless you have notified us of unauthorised access without undue delay.

Password Security

You are required to use a strong, unique password for your account. We recommend using a combination of upper and lower case letters, numbers and symbols. We will never ask for your password via email, chat or telephone. If you suspect your account has been compromised, you must notify our support team immediately via live chat or at [email protected].

We33 applies Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures in accordance with the requirements of its operating license and applicable international standards. You may be required to complete identity verification at any stage, including at registration, prior to processing a withdrawal, or when your account activity triggers a review threshold.

Acceptable Documents

Verification typically requires the submission of one or more of the following documents:

• Government-issued photo ID: A valid Pakistani CNIC (Computerized National Identity Card) or passport. All four corners must be visible and text must be legible.
• Proof of address: A recent utility bill, bank statement or official correspondence (generally within the last three months) confirming your registered address, where required.
• Selfie / liveness check: A photograph of you holding your identity document, or a guided liveness verification process, to confirm you are the actual account holder.
• Payment method verification: Confirmation of ownership of the payment method used for deposits, where applicable.

We reserve the right to suspend or close any account pending completion of KYC, and to withhold withdrawal requests until satisfactory verification is received. Accounts that fail to complete KYC within the timeframe specified in any verification request notice may be subject to restriction or closure.

Your use of the Platform is subject to the following general terms. Breach of any of these terms may result in account suspension, termination, forfeiture of funds or referral to relevant authorities, as appropriate.

Permitted Use

You may use the Platform solely for personal, non-commercial purposes, strictly in accordance with this Agreement. The Platform is for entertainment purposes; it must not be used as a primary or supplementary income strategy.

Prohibited Conduct

The following conduct is strictly prohibited and constitutes a material breach of this Agreement:

• Using the Platform if you are a Prohibited User as defined in Section 2 or Section 3.
• Using automated software, bots, scripts or any artificial intelligence tools to place bets, exploit markets or circumvent Platform security systems.
• Engaging in any form of collusion, match-fixing, arbitrage exploitation or coordinated bonus abuse.
• Using the Platform for any money laundering, terrorist financing or other financial crime purposes.
• Attempting to access, alter or interfere with the Platform's code, servers, databases or security infrastructure.
• Registering duplicate accounts for the purpose of claiming multiple welcome bonuses or circumventing account restrictions.
• Providing false, misleading or fabricated information at any stage of registration, verification or account management.
• Engaging in abusive, threatening or harassing conduct towards Platform staff or other users.

All bets and wagers placed on the Platform are subject to the specific rules applicable to each sport, market or game type. These rules are made available within the relevant product area of the Platform and form part of this Agreement by reference.

Bet Acceptance

A bet is not confirmed until you have received explicit confirmation from the Platform system. We reserve the right to void any bet placed at manifestly incorrect odds, where a technical error has generated an erroneous market, or where the bet would otherwise be invalid under the applicable sporting or gaming rules.

Cricket, PSL & Live Markets

Live betting markets — including those covering PSL franchise matches, ICC T20 events and international cricket — update in real time. Odds displayed during live play are subject to change or suspension without notice, particularly in response to significant in-match events. Bets placed during a network outage or connectivity disruption on your side are placed at your own risk. We33 has no official affiliation with PSL, PCB, ICC or any cricket team or national board.

Winnings & Settlement

Winnings are credited to your account balance upon final settlement of the relevant event. Settlement timelines vary by event type and market. In the event of a dispute regarding settlement, you must raise the matter with our support team within the dispute window specified in the relevant sporting rules. We33's decision on disputed settlements is final, subject to any applicable license-jurisdiction appeal process.

We33 aims to support deposit and withdrawal options in Pakistani Rupees (PKR) where technically and operationally feasible. Payment method availability is subject to change at any time based on provider rules, operational constraints and applicable regulatory requirements.

Familiar Payment References

Pakistani players may see references to familiar local payment methods including Easypaisa, JazzCash, Raast and bank transfers via institutions such as HBL, UBL, Meezan Bank and Bank Alfalah. These references are provided for informational context only. None of these payment providers endorse gambling, are affiliated with we33, or guarantee transaction support for this Platform. You must verify current payment availability in the live cashier before attempting any transaction.

Deposit Conditions

• All deposits must be made from payment methods registered in your own name. Third-party deposits are strictly prohibited.
• Minimum deposit amounts are specified in the cashier at the time of transaction and are subject to change.
• We reserve the right to request verification of any deposit source as part of our AML controls.

Withdrawal Conditions

• Withdrawal requests are subject to successful completion of KYC verification prior to processing.
• Withdrawals must be processed via the same payment method used for the original deposit, where this is technically available.
• Minimum and maximum withdrawal limits apply and are displayed in the cashier.
• We reserve the right to request additional documentation for withdrawals above specified thresholds.
• Processing times are indicative only and may vary based on payment provider timelines, compliance reviews and technical factors. We make no guaranteed processing-time commitments.

Bonuses, promotions and loyalty rewards may be offered to eligible Users from time to time at the sole discretion of we33. All bonus offers are subject to specific terms and conditions published alongside the relevant promotion, including wagering requirements, time limits, minimum odds restrictions and permitted game categories.

General Bonus Conditions

• Bonuses are awarded to one account per person, per household, per IP address and per device.
• Bonus funds must meet applicable wagering requirements before any portion may be withdrawn as real money.
• We reserve the right to withdraw, modify or cancel any bonus offer at any time, subject to fairness obligations under applicable license conditions.
• Evidence of bonus abuse, including collusion, multi-accounting or systematic exploitation of promotional structures, will result in forfeiture of bonus funds and may result in account closure.
• PKR illustrative bonus tiers referenced on the Platform (e.g., PKR 2,000 / PKR 5,000 / PKR 10,000) are examples only. Live offers are subject to the operator's current published promotions and may differ from illustrative figures.

We33 is committed to promoting responsible gambling practices. The Platform provides the following tools to assist Users in managing their gambling activity:

• Deposit limits: Daily, weekly and monthly limits on the total amount deposited.
• Loss limits: Caps on total net losses over a defined period.
• Session time controls: Reality check notifications and session duration limits.
• Self-exclusion: Temporary cooling-off periods and permanent self-exclusion options. Self-exclusion requests, once processed, are not reversible on demand.

The Platform is strictly for adults aged 18 or over, or the higher minimum age required by the operator's license jurisdiction. Age verification is conducted as part of the KYC process. If you are concerned that your gambling is becoming problematic, please use the available controls or seek external support immediately. For full details, please visit our Responsible Gambling page.

All content on the Platform, including but not limited to text, graphics, logos, icons, images, data compilations, software and the overall appearance and layout of the Platform, is the proprietary property of we33 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial purposes in accordance with this Agreement. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Platform without our prior written consent, except as necessary for ordinary personal use of the Platform.

Any feedback, suggestions or ideas you submit to us regarding the Platform may be used by us freely without obligation to you.

To the maximum extent permitted by applicable law, we33 and its officers, directors, employees, agents and licensors shall not be liable for any indirect, incidental, special, consequential, punitive or exemplary damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill or other intangible losses.

We33 makes no warranty, express or implied, that the Platform will be available uninterrupted or error-free, that defects will be corrected, or that the Platform or any server making it available is free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis.

Nothing in this Agreement excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

We reserve the right to suspend, restrict or permanently close your account at our sole discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of this Agreement or any supplementary policy.
• Failure to complete KYC verification within a specified timeframe.
• Suspicion of fraudulent activity, bonus abuse, collusion or any other prohibited conduct.
• Receipt of a self-exclusion request from the account holder.
• A determination that the User is a Prohibited User.
• A legal or regulatory requirement to close the account.

Upon account closure for breach of this Agreement, we reserve the right to withhold any balances pending investigation. Balances legitimately held by non-offending Users will be returned via the original payment method after the conclusion of any applicable review, net of any amounts properly withheld.

You may close your account at any time by contacting our support team. If you wish to self-exclude rather than simply close your account, please use the self-exclusion process described in our Responsible Gambling page.

This Agreement and any dispute arising out of or in connection with it shall be governed by and construed in accordance with the laws of the jurisdiction in which we33 holds its operating license. Nothing in this clause limits any rights you may have under the mandatory consumer protection laws of your country of residence.

Pakistani Users are specifically advised that the laws of Pakistan, including the Prevention of Gambling Act 1977 and applicable provincial legislation, may independently govern your participation in online gambling activities regardless of the governing law provision in this Agreement. We strongly recommend you seek independent legal advice if you are uncertain about your obligations under Pakistani law.

We33 reserves the right to amend, update or replace any part of this Agreement at any time. Where changes are material, we will endeavour to notify registered Users via the email address associated with their account or by posting a notice on the Platform. Minor amendments may take effect immediately upon publication.

Your continued use of the Platform after any amendment is published constitutes your acceptance of the revised Agreement. If you do not accept the revised terms, you must cease using the Platform and close your account. The current version of this Agreement is always available at we33.cam/terms-conditions. The "Last updated" date at the top of this page indicates when the most recent revision was made.

If you have any questions, concerns or complaints regarding these Terms & Conditions or any aspect of the Platform, please contact our support team. We aim to acknowledge all written enquiries within two business days.

For responsible gambling support, account self-exclusion requests or concerns about problem gambling, please also visit our dedicated Responsible Gambling page for guidance and resources.